Privacy

Who can see what

Your employer pays for REBOUND. You own your journey. Here's exactly how that works.

The short version

Your private things stay private: chats, journal, check-ins, games, coaching talks, and job applications.
Your employer sees only group totals, and only when the group is big enough that no one can be picked out.
Sharing with a coach or with Talent Reconnect is your choice, and you can undo it.

Your employer sees

Group totals only, for groups of 10 or more.

Seats issued and activated
Onboarding completed
Academy and seminar uptake
Coaching sessions used
Self-reported new roles (unverified)

Never leaves your side

Private to you. Never shown to your employer, even if they ask.

Chats with AI coaches
Private journal
Check-ins
Game results
Coaching conversations
Safety conversations

Who can see what

Who can see each type of REBOUND information
Information	You	Your employer (HR)	Employer recruiter	Your coach	MindSpring staff
Your account and seat status	Yes	Seat status only (issued, activated)	No	No	Support team, for help only
AI coach chats	Yes	Never	Never	No, unless you share a summary you approve	No access
Journal	Yes	Never	Never	No	No
Wellbeing check-ins (mood, energy, sleep)	Yes	Never	Never	No	No access
Game results	Yes	Never	Never	No	Only de-identified totals, and only if you allow Research
Course progress and badges	Yes	Group totals only	Only badges you choose to share	Only if you choose to share	Support team, for help only
Seminar attendance	Yes	Group totals only	No	No	Faculty sees attendance for their sessions
Coaching sessions	Yes	Group usage totals only	Never	Your coach, for sessions you book	Scheduling details only
Career goals and résumé	Yes	Never	Only fields you opt in to share	Only if you choose to share	No
Job applications	Yes	Never	Never	No	No
Self-reported job milestones	Yes	Group totals only, if you report them	No	No	De-identified totals only
Safety alerts	Yes	Never	Never	No	A trained safety reviewer sees only that an alert happened (its category and time), never your words — limited and logged

Your account and seat status

You: Yes
Your employer (HR): Seat status only (issued, activated)
Employer recruiter: No
Your coach: No
MindSpring staff: Support team, for help only

AI coach chats

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No, unless you share a summary you approve
MindSpring staff: No access

Journal

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No
MindSpring staff: No

Wellbeing check-ins (mood, energy, sleep)

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No
MindSpring staff: No access

Game results

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No
MindSpring staff: Only de-identified totals, and only if you allow Research

Course progress and badges

You: Yes
Your employer (HR): Group totals only
Employer recruiter: Only badges you choose to share
Your coach: Only if you choose to share
MindSpring staff: Support team, for help only

Seminar attendance

You: Yes
Your employer (HR): Group totals only
Employer recruiter: No
Your coach: No
MindSpring staff: Faculty sees attendance for their sessions

Coaching sessions

You: Yes
Your employer (HR): Group usage totals only
Employer recruiter: Never
Your coach: Your coach, for sessions you book
MindSpring staff: Scheduling details only

Career goals and résumé

You: Yes
Your employer (HR): Never
Employer recruiter: Only fields you opt in to share
Your coach: Only if you choose to share
MindSpring staff: No

Job applications

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No
MindSpring staff: No

Self-reported job milestones

You: Yes
Your employer (HR): Group totals only, if you report them
Employer recruiter: No
Your coach: No
MindSpring staff: De-identified totals only

Safety alerts

You: Yes
Your employer (HR): Never
Employer recruiter: Never
Your coach: No
MindSpring staff: A trained safety reviewer sees only that an alert happened (its category and time), never your words — limited and logged

About group totals: Numbers are hidden when fewer than 10 people are in a group. This rule holds after every filter and download, so no one can work backward to find you.

Your rights and controls

You can, at any time:

See before you start. Read this page before onboarding.
Turn off journaling. Your existing entries stay private, or you can delete them.
Opt out of AI personalization. You keep all core services.
Join or leave Talent Reconnect. Leaving never affects your services. Note: information a recruiter already downloaded may not be recallable.
Preview what an employer recruiter would see before you share.
Switch coaches.
Hide personal goals.
Manage notifications, including turning them all off.
Choose your accessibility settings.
Download your data in a readable format.
Ask us to delete your data, subject to legal record-keeping rules.
Change any consent in two or three clicks from your settings.

Settings → Privacy

What we will never do

Sell your data.
Give your employer individual wellbeing, chat, journal, game, or coaching information — even if they ask.
Create a "suitability score" about you from your wellbeing or activity.
Use your data for hiring, firing, or retention decisions.

Safety

If you write something that suggests you may be in danger, REBOUND shows crisis resources straight away. We do not store the words you wrote in that moment. A trained safety reviewer can see only that an alert happened, with its category and time. This is limited, logged, and never shared with your employer. REBOUND does not monitor chats in real time and cannot send help to you — in an emergency, call 911; in the US you can call or text 988 any time.

Questions? Contact our privacy team from Help in your settings.